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Administrative Associate

Waukon Feed Ranch
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Position Overview 

 

At Waukon Feed Ranch, agriculture and family are the roots of our business.  Our mission is to grow and develop our customers, employees, and community through providing products and services needed for a vibrant rural economy.  The Grain and Energy Associate contributes to our mission by facilitating grain and energy services for our customers and creating successful opportunities for the WFR.   

 

Essential Job Responsibilities  

  

· Provide excellent customer service and act in a polite, positive, and professional manner to all customers and staff 

· Responsible to greet customers, assist with their needs, be the first line for answering the phone

· Ensure the front and scale are covered if absent

· Lead retail sales for all walk in traffic helping to complete their order and enter into the PO system and assisting in retrieving and loading out their purchase

· Inputting and taking out all feed orders

· Assist in accounting related tasks and functions 

· Maintain a close working relationship with mill/grain operations, grain merchant, and agronomy operations manager

· Operate the forklift as needed to unload product in the warehouse

· Fill small LP tanks for customers 

· Be a willing backup for transportation and shop accounting and any other roles asked of you

· Work extended hours as assigned or needed to complete role.

 

Responsibilities are subject to change based on management discretion

Requirements

 Education and/or Experience 
Associate’s degree (AA) or equivalent from a two-year college or technical school; or one year of related experience and/or training; or equivalent combination of education and experience.   


Qualifications 

  • Detail oriented and organized
  • Ability to problem solve and troubleshoot
  • Great communication
  • Collaboration with all team members and staff members
  • Ethical
  • Self-starter and driven
  • Customer focused
  • Ability to lift a minimum of 10 lbs.
  • Ability to bend, reach, squat & kneel
  • Ability to sit for extended periods of time

Work Environment
Schedule: Must work scheduled days and hours assigned by manager. Must work full time, a minimum of 40 hours per week. Schedule will be Monday-Friday 7:00 a.m. to 4:00 p.m. with extended hours as needed. Fall would require additional hours with occasional weekends needed during season.

 

Environment: Indoors and outdoors. Nosie level is usually quiet to moderate. Majority of time will be spent in an office environment. 

 

Travel: Minimal. May have to travel occasionally for meetings, supplies, etc.