Brand and Creative Services Internship

Brand and Creative Services Internship

The Brand and Customer Service section at Colorado Springs Utilities is seeking a summer intern. This internship will provide you with a valuable opportunity to gain hands-on experience in brand and creative production, supporting our organization's mission to serve the customers of Colorado Springs effectively.

You will have the chance to learn about the entire process of brand and creative production, from initial concept development to final execution. This experience will be instrumental in helping you understand how our brand strategies align with our goals to enhance customer satisfaction and community engagement.

Roles of the Brand and Creative Services section:

• Marketing Materials Creation: Developing brochures, flyers, newsletters, and other print and digital materials that effectively communicate our services and initiatives to the community
• Video Production: Producing high-quality videos for promotional campaigns, customer education, and internal communications. This includes scripting, filming, editing, and post-production
• Graphic Design: Crafting visually appealing graphics for use in various media, including websites, social media, and print materials. This involves creating logos, infographics, and other visual content that aligns with our brand identity
• Social Media Management: Creating and scheduling engaging social media posts to enhance our online presence and interact with our audience; this includes content creation, community management, and performance analysis
• Brand Strategy Implementation: Ensuring that all creative outputs are consistent with our brand guidelines and contribute to our overall brand strategy

Skills the intern will learn:

• Brand Strategy Development: Understanding the fundamentals of creating and implementing brand strategies that resonate with our target audience
• Creative Production: Gaining insights into the creative process, including graphic design, content creation, and multimedia production
• Marketing Campaigns: Learning how to plan, execute, and analyze marketing campaigns across various channels
• Customer Engagement: Developing skills in customer service and engagement, ensuring our communications are customer-centric and effective
• Project Management: Acquiring project management skills to handle multiple tasks and deadlines efficiently
• Data Analysis: Using data to measure the success of marketing efforts and make informed decisions
• Collaboration: Working closely with different teams within the organization to ensure cohesive and consistent branding

We believe that this internship will not only benefit you by providing practical experience and professional growth, but also contribute to our ongoing efforts to deliver exceptional service to our customers.

*This is a summer only internship at 40 hours of work per week from May 27th through August 8th or 15th depending on school schedule. 
*This is an on-site, non-remote/non-telecommuting position 
*Hourly rate is dependent on year completed of academic degree, e.g., second year complete, third year complete, etc. 
*Candidates MUST be enrolled in a degree seeking program (Associates/Bachelors/Masters) and be able to provide documentation if requested.  Enrollment in a certification program does not qualify. 

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities.  They keep the lights on, gas flowing, water coming in, and wastewater leaving.  We do not just say people are important – we prove it!  That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program. As a Temporary employee you will enjoy the following benefits:

• Time Off – Because everybody needs time off to recharge
  • Vacation –New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
  • Paid Holidays –12 paid holidays per year
  • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
  • Vacation Buy – Purchase up to 40 hours of additional vacation time
• Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire
• Medical – Select from three comprehensive medical plans, starting at $0 per month.  Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA). (effective the 1st of the month following your start date)
• Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements
• Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date)
• Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date)
• Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans
• Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date)
• Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more
• Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date)
• Life Insurance – Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date)